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FAQ's - Sightseeing Trips

If you are unable to find your question here please view our general FAQ's page or Contact Us

My accommodation is not included in your pickup locations.
Our trips in Skaftafell all depart from the Glacier Guides booking office which is located on the parking lot of Skaftafell National Park. We not not offer any pick up services in the area unfortunately.

If you are booking our tours departing from Reykjavík and are unable to find your accommodation on the list when you are completing the online booking, please contact us and we will help you to select the nearest pick up point.
When do the boat trips on the glacier lagoon depart?
First of all, there are two different operators of boat trips in the area.

Jökulsárlón glacier lagoon runs the amphibious boats. During the summer May through September there are lots of departures, at least one every 30 minutes, last one leaving around 18:00 (6pm). The Jökulsárlón Café is open all year round. June, July and August it's open from 9:00 - 19:00 (9am-7pm) and the rest of the year from 10:00-17:00 (10am-5pm) excluding Christmas and New Years (23.december– 26.december and 31. December – 2. January).

Fjallsárlón is best known for being less known, a local favorite, and therefore usually more quiet. Fjallsárlón has a small local operator that runs 4 Zodiac boats that take up to 10 people per boat. This lagoon is really stunning and now a part of our Glacier Grand Slam trip. The boats on Fjallsárlón are operated from May through September and depart every hour. As they are quite full during the season, make sure you contact them and book beforehand. Glacier Grand Slam tour has a fixed departure each day with the Fjallsárlón team.
Do you offer Private Tours?
Yes, we do! Please contact us via the Special Request Form and we will send you a quote for a private tour.
I am pregnant, can I still join a glacier hike?
This is, of course, a personal choice, we have often had pregnant women on our trips. We recommend you take a close look at our trip description and difficulty rating, they will hopefully give you a better idea. It is also good to contact your physician, pregnant women's health can be quite different. Feel free to contact us if you have further questions or concerns.
I have a group and would like a private departure, do you offer discounts?
If you are looking for a private departure on any of our scheduled tours please contact us and let's see what we can do for you. If you are looking for a private, off the normal menu, tour please fill out our Special Request Form so we can give you as accurate an estimate as possible.
I am traveling alone and can not book for one person online?
Some of our tours have a required minimum of participants in order for us to operate them. Please contact us and we will do our best to find you an already confirmed departure or put you on a waiting list for the one you wish to join.
Do I have to book the tour in advance?
We always recommend booking in advance, but if you like living on the edge, you might get lucky if you just drop by our office. But we are quite often fully booked in the high season (mid-June - end of August) so if you want to be sure to get on one of our excellent glacier tours while you are in Iceland - book in advance!
How do I get to Skaftafell, and how do I find you there?
You can get to Skaftafell either by car or by bus. Check out our Vatnajökull Voyager trip departing from Reykjavík to Skaftafell, making it all the way to the Glacier Lagoon and back to Reykjavík in a day. Further details on the location and how to get to Skaftafell can be found on our "Getting Here" page.
Do I need to bring a backpack?
We recommend bringing your own backpack on our full day or 1/2 day tours. We have a limited number of backpacks for hire if you do not have one of your own.
We recommend bringing your own backpack on our full day or 1/2 day tours. We have a limited number of backpacks for hire if you do not have one of your own.
We do not provide lunch on any of our trips, so we recommend you bring your own lunch (for the longer trips), snacks and a bottle of water (you can refill it on the trip).
Why should I not wear Jeans on the longer trips?
We ask our clients not to wear jeans on our longer trips, but instead to wear lightweight trousers, as jeans get very cold and uncomfortable when wet. If jeans are all you have then we can provide you with waterproof over-trousers to at least keep you dry on the tour.